When you use hearing aids it’s easy to forget that the devices are quite fragile. After all, the smallest type of hearing aids are tiny enough to fit inside your ear canal. So, accidents do happen and it’s possible that at some point, you will need to get your device repaired. But how do you know whether you need the help of an expert audiologist for a hearing aid repair job? Here are some signs and questions to ask.

Is your device clean?

You should be cleaning your hearing aids at least once a day lightly with a soft brush. You may not realize this, but your ears are self cleaning. This just means that they will push out ear wax regularly through the day. Hearing aids can block your ears from doing this which causes a slight problem. Instead of flowing out the ear wax clogs up your hearing aid. This can cause a variety of the issues that you might be experiencing including a low level of noise.

Cleaning the hearing aid carefully should solve the issue. Some devices also have ear wax filters that can be removed and replaced when they are no longer effectively preventing this issue. If however, a good clean doesn’t solve the issue you may want to consider going for a repair.

Are you on the right setting?

Like any other piece of tech, the latest hearing aids actually have a variety of setting that you can change and adjust. You’ll need to check whether you’re on the right setting before you decide to head to an audiologist for a repair. For instance, if your device sounds muffled or low, it might be worth checking what the volume is set at. It’s possible that the device sounds like it isn’t working simply because it’s turned down. Be aware that other systems have settings for different environments that you can switch between. If you’re unsure how to do that, make sure that you ask your audiologist about this.

Is there an issue with the power?

The most common issue with the power is that the device won’t switch on, or it switches off and on at random. This could be due to a variety of issues and they won’t all require a repair. First do make sure that the device is set to ‘on’ rather than ‘off.’ This is an easy mistake to make. Then, you also want to check the batteries. Batteries that have drained will cause the device to switch off and on or impact the quality of the sound that is produced.

You might also want to check if the batteries are in correctly. It’s quite possible that they have been put in the wrong way around. If changing the batteries and the settings doesn’t lead to a change here, there’s a good chance there is a serious problem with the power source.

Physical damage

Finally, you do need to check the device for physical damage. This must be addressed because it can cause discomfort when wearing the device and lead to further issues or a more expensive repair.